Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to order?
Each product page features a detailed size guide. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may request a cancellation within 30 minutes of purchase; otherwise, the order must be processed as a return.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted first.
Are your materials sustainably sourced?
MAUVAIS is committed to ethical manufacturing. We partner with audited factories and prioritize high-quality, durable fabrics to reduce fast-fashion waste.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
How should I care for my MAUVAIS garments?
To maintain the quality of your items, we recommend following the specific care instructions found on the internal wash label of each garment.